Contact us
Email info [at] strnthapp [dot] com or use our feedback form. Please tell us your phone model so we can help faster.
Can I change the programme the app picked?
Yes. Open the Train tab and pick a different programme at any time.
My heart rate monitor or trainer will not connect
Check that Bluetooth is on and that STRNTH is allowed to use it. Close any other app that is linked to the device, because most devices link to one app at a time.
How do I cancel my subscription?
Cancel in your Apple account settings or in Google Play, under Subscriptions. Your plan stays on until the end of the period you paid for.
I got a new phone
Sign in with the same account. Then open Settings, tap Account and tap Restore purchases. Cloud backup is part of Pro. Without it, your training history stays on your old phone.
How do I get a refund?
Apple and Google handle payments. On iPhone, ask Apple at reportaproblem.apple.com. On Android, ask Google at Google Play refunds.
How do I delete my account?
Open Settings, tap Account and tap Delete account. You can also ask us to delete it without the app.
Privacy and terms
Read the privacy policy and the terms of use.
Still stuck?
Email info [at] strnthapp [dot] com with your phone model, and we will help you out.